Find quick answers to the most common questions about our services, products, and policies. Whether you're curious about how we operate, what to expect, or need help with something specific, this section is here to help guide you with clear and concise information.
PataMarket is an online marketplace where you can buy and sell new or secondhand items and book professional services — all in one convenient platform built for Kenya.
Create a seller account, list your items or services, and start reaching customers instantly. Service providers can also choose subscription plans for better visibility.
You can pay using MPESA, Airtel Money, bank transfers, and PataCoin — secure, seamless, and locally integrated.
PataCoin is our in-platform digital credit system. You can use it to pay for products, unlock discounts, and promote your listings — it’s smart shopping made local.
Absolutely! All sellers and service providers are verified. We also use OTP verification and item photo logs during deliveries to ensure secure transactions.
From tech repairs and home maintenance to legal help, beauty, and event services — book trusted local professionals quickly and easily.
Just sign up for a seller account, complete the verification process, select subscribe and start listing your products or services. You can manage everything from your vendor dashboard.
You can sell new or secondhand items, or offer services like plumbing, electrical work, beauty, legal help, tech support, and more. If it's legal and in demand, you're welcome to list it!
Yes! You can boost product or service visibility using PataCoin. This gives you priority placement, ads, and access to targeted marketing tools within the platform.
Yes, a small commission is charged on each transaction to support platform operations and marketing. Exact rates are shown clearly in your vendor dashboard.
Yes — to keep your services visible and promote your brand, service providers can choose from affordable subscription plans. These come with extra features like marketing boosts and premium placement.
You receive payments directly through supported methods like MPESA, Airtel Money, and bank transfers. Your wallet dashboard shows real-time earnings and payout options.
Your vendor dashboard gives you full control — track orders, respond to messages, manage delivery or appointment details, and monitor performance.
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